We Are Hiring Service Advisor

We Are Hiring Service Advisor

About Elite Auto Repair

Elite Auto Repair is a leading automotive repair company dedicated to providing exceptional service and unparalleled quality in automotive maintenance and repair. With a reputation for excellence in customer service and technical expertise, we are committed to ensuring that every customer’s vehicle receives the highest level of care and attention.

Job Summary:

As a Service Advisor at Elite Auto Repair, you will play a pivotal role in ensuring our customers receive top-notch service and support throughout their automotive service experience. You will serve as a trusted liaison between our customers and our skilled technicians, offering expert advice and guidance while overseeing the seamless flow of service operations.

Key Responsibilities:

  • Appointment Scheduling: Schedule service appointments, ensuring efficient allocation of resources and adherence to deadlines.
  • Customer Interaction: Provide a warm and welcoming environment for customers, actively listen to their concerns, and gather detailed information about their vehicle’s issues.
  • Proactive Customer Communication: Maintain continuous and transparent communication with customers regarding required repairs, alterations in cost estimates, and the anticipated vehicle readiness timeline, ensuring utmost customer enlightenment.
  • Comprehensive Delivery Protocol: Execute an active and comprehensive delivery process during customer pick-up, conducting a detailed review of all executed work and a comprehensive examination of the final invoice.
  • Exemplary Customer Service Standards: Uphold exceptional customer service standards as a cornerstone of your daily operations, consistently aiming for unparalleled customer satisfaction.
  • Professional Development: Enhance your expertise by actively participating in educational opportunities offered by the organization or manufacturer, ensuring ongoing professional growth and proficiency.
  • Service Recommendations: Evaluate vehicle conditions and consult with technicians to accurately diagnose and recommend necessary repairs or maintenance services.
  • Cost Estimation: Prepare and explain detailed cost estimates to customers, ensuring transparency and clarity regarding service charges and potential additional repairs.
  • Upselling and Customer Education: Educate customers about the benefits of recommended services and any available promotions, warranties, or maintenance plans to enhance customer satisfaction and loyalty.
  • Quality Control: Inspect completed work to ensure it meets the highest standards of quality and safety, and explain the work performed to customers upon vehicle pickup.
  • Documentation: Maintain accurate records of customer interactions, service details, and invoicing information in the company’s database.
  • Conflict Resolution: Handle customer complaints or concerns with professionalism and a commitment to finding effective solutions.
  • Team Collaboration: Collaborate closely with service technicians and other team members to facilitate efficient workflow and maintain exceptional service quality.


  • A high school education or its equivalent is the minimum educational requirement, providing a solid foundation for the candidate to excel in this position.
  • The ideal candidate should possess the physical capability to lift objects weighing up to 100 pounds, ensuring they can handle demanding tasks effectively.
  • Proficiency in Microsoft Office is a crucial skill for this role, enabling the candidate to efficiently manage and analyze data, create reports, and communicate effectively.
  • Proven experience as a Service Advisor or in a customer service role within the automotive industry.
  • Strong knowledge of automotive systems, repairs, and maintenance procedures.
  • Excellent interpersonal and communication skills, both written and verbal.
  • Exceptional customer service orientation with a focus on building long-term relationships.
  • Proficiency in computer software and systems used for scheduling, record-keeping, and communication.
  • Ability to work in a fast-paced environment, multitask, and remain calm under pressure.
  • Professional appearance and demeanor.


  • Competitive salary and performance-based incentives.
  • Ongoing training and development opportunities.
  • Positive and collaborative work environment.

How to Apply:

If you are passionate about providing top-quality automotive service and excel in customer communication, we invite you to join our team at Elite Auto Repair. To apply, please send your

If you are passionate about providing top-quality automotive service and excel in customer communication, we invite you to join our team at Elite Auto Repair. To apply, please send your resume and a cover letter explaining your qualifications and interest in the Service Advisor role to

Elite Auto Repair is an equal opportunity employer, and we encourage candidates of all backgrounds to apply.


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We Are Hiring Auto Technician / Mechanic

We Are Hiring Auto Technician / Mechanic

About Elite Auto Repair:

Elite Auto Repair is a well-established automotive repair shop dedicated to providing top-notch service to our customers. We pride ourselves on delivering quality workmanship and maintaining a strong reputation in the automotive industry. As we continue to grow, we are seeking experienced Automotive Mechanics to join our team.

Job Description:

As an Automotive Mechanic at Elite Auto Repair, you will play a crucial role in ensuring the safety and reliability of our customers’ vehicles. You will diagnose and repair a variety of vehicle issues, perform routine maintenance and inspections, and communicate effectively with customers regarding recommended repairs.

Benefits and Perks:

  • Enjoy a flexible work schedule to achieve a healthy work-life balance.
  • A market competitive salary.
  • You will be compensated the same for warranty work as customer pay jobs.
  • Work in a well-equipped environment with access to 2+ bays.
  • We offer 100% paid training to keep you up-to-date with the latest automotive technologies.
  • We provide tool allowances to support your professional growth and development.
  • If needed, we provide relocation assistance to help you transition to our location.


  • Valid driver’s license.
  • ASE certification preferred but not required.

Skills and Certifications:

We value a wide range of certifications and skills, including but not limited to:

  • State Engine Repair Certification
  • State Engine Tune-up/Performance Certification
  • State Front End, Suspension & Steering Systems Certification
  • State Brakes & Braking Systems Certification
  • State Automatic Transmission Certification
  • State Manual Transmission, Front & Rear Drive Axles Certification
  • State Electrical Systems Certification
  • State Heating & Air Conditioning Certification
  • State Pre-1973 Vehicles Certification: over 10,000 pounds GVW
  • State Engine Repair – Gasoline Certification
  • State Engine Repair – Diesel Certification
  • State DriveTrain Certification
  • State Brakes & Braking Systems Certification
  • State Suspension & Steering Systems Certification
  • State Electrical Systems Repair Certification

Additional Skills and Keywords:

ASE Engine repair certification, Automatic transmission/transaxle certification, ASE Manual DriveTrain & Axles, ASE Suspension & Steering, ASE Brakes, ASE Electrical/Electronic Systems, ASE Heating and Air Conditioning, ASE Engine performance, Automotive mechanic, automotive technician, automotive service tech, automotive service technician, auto tech, auto mechanic, factory trained technicians, warranty repairs, certified pre-owned inspections, recall repairs, customer satisfaction surveys, CSI, express service, express technician, and more.

Join Elite Auto Repair and become part of a team dedicated to excellence in automotive service and customer satisfaction.

How to Apply:

If you are an experienced Automotive Mechanic looking for an exciting opportunity at Elite Auto Repair, please submit your resume and contact information to We look forward to welcoming you to our team!


  • Accepted file types: pdf, docx, jpg, png, Max. file size: 50 MB.